1. LEGAL FRAMEWORK

We endeavor at all times to fully conform to the following UK legislation: the EC eCommerce regulations 2002, GDPR regulation and the UK Data Protection Act 2018.

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2.INFORMATION ABOUT US

We are FMS Mobility Centres, 18b High Street, Northwood, Middlesex, HA6 1BN United KingdomEmail: info@fmsmobilitycentres.com

Tel: 01895 622 268

VAT No 629 8093 05

This site is owned and operated by FMS Mobility Centres.

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3.PRIVACY POLICY

3.1 FMS Mobility Centres is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK. The purpose of this statement is to explain to you what personal information we collect and how we may use it.

3.2 When you order, we need to know your name, address, email address and card details. This allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.

3.3 We use your personal information solely for payment and billing purposes.We will only contact you with your consent.

3.4 We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

3.5 We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting enquiries@fmsmobilitycentres.com.

3.6 In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.

3.7 If you have any questions about privacy please contact us at enquiries@fmsmobilitycentres.com

3.8 In general, our service automatically gathers certain usage information, like the numbers and frequency of visitors to our sites and its areas, very much like television ratings that tell the networks how many people tuned in to a programme. This information is only used to determine popularity of pages and this collective data helps us determine how much our customers use parts of the site, so we can improve our site to assure that it is as appealing as we can make it for as many of you as possible.

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4.DATA PROTECTION

4.1 FMS Mobility Centres is committed to protecting your privacy. We do not sell, trade or rent your personal information to others. We do not use or disclose information about your individual visits to our website or information that you may give us, such as your name, address, email address or telephone number, to any outside companies.

4.2 Under the UK Data Protection Act 2018 FMS Mobility Centres follows strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.

4.3 Enquiry form

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5.GOVERNING LAW

5.1 These terms and conditions are governed by and to be construed in accordance with English law.

5.2 Any disputes shall be subject to the exclusive jurisdiction of the English courts.

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6.COOKIES

A cookie is a small text file written to your hard drive that contains information about you. Cookies do not contain any personal information about users.

6.1 Most web browsers allow you to control how cookies are accepted by adjusting your web browsers settings. If you set up your browser to reject the cookie, you may still use the Website.Services delivered via the website such as video or embedded content from external providers may also place cookies on your machine (computer).

6.2 By continuing to use this site you are deemed to be accepting the terms and conditions and consenting to the website placing cookies on your machine (computer).

6.3 How to disable cookiesYour preference might be to disable cookies and we respect that. This page offers instructions for all the major browsers: www.aboutcookies.org.uk/managing-cookies

6.4 If you do allow cookies on to your computer be aware that our cookies have a life span ranging from a few minutes and up to one year before they expire.

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7.GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how Users use the site.

7.1 The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

7.2 Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

7.3 Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

7.4 Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

7.5 By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

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8. FURTHER INFORMATION

Questions regarding the above statements should be directed to FMS Mobility Centres (email: enquiries@fmsmobilitycentres.com for clarification)By post: 18b High Street, Northwood, Middlesex HA6 1BN, United Kingdom